Returns & Refunds

We want you to love your purchase! If you’re not completely satisfied, we’re happy to help.

In-Store Returns

• Items may be returned or exchanged within 14 days of purchase.
• Eligible returns will be refunded to the original form of payment.
• Original shipping charges (if applicable) are non-refundable.
• Items must be unused, unworn, and in new condition, with all original tags attached and original packaging (if applicable).
• Items must be free of perfume, smoke, pet hair, deodorant marks, stains, or other odors.
• A receipt or order confirmation is required.
• Sale, clearance, promotional, custom, and personalized items are final sale and cannot be returned or exchanged.
  

Online Returns

• Return requests must be submitted within 14 days of delivery for a full refund.
• Original shipping charges are non-refundable.
• We do not offer exchanges for online orders.
• Customers are responsible for obtaining a return shipping label and paying all return shipping costs.
• Items must be unused, unworn, and in new condition, with all original tags attached and original packaging (if applicable).
• Items must be free of perfume, smoke, pet hair, deodorant marks, stains, or other odors.
• Sale, clearance, promotional, custom, and personalized items are final sale and cannot be returned.
  

To start a return, please email orders@wrhomecompany.com with your order number.

Once your return is received and inspected, your refund will be issued to your original form of payment. Please allow 3–5 business days for your financial institution to process and post the refund.

Gift Returns

Eligible items returned with a gift receipt are not eligible for a refund to the original form of payment. Instead, they may be exchanged or returned for store credit only.

Gift returns must:

• Be accompanied by the original gift receipt.
• Be made within 14 days of the original purchase.
• Be unused, unworn, and in new condition, with all original tags attached and original packaging (if applicable).
• Be free of perfume, smoke, pet hair, deodorant marks, stains, or other odors.
• Sale, clearance, promotional, custom, and personalized items are final sale and are not eligible for gift returns.

Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact us within 3 business days of delivery at orders@wrhomecompany.com. We’ll work with you to make it right as quickly as possible.